Refund policy

Returns
Stream of Grace offers a 30 day return policy from the date of purchase. To be eligible for a return your item must be unworn, all tags attached. and in the original condition in which it was received. Jewelry and undergarments are not eligible for return.

Any item not in its original condition, any item that is returned more than 30 days after delivery or an item that is damaged or missing parts for reasons not due to our error will not be accepted for return.

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at STREAM.O.GRACE@GMAIL.COM.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. All sale items final sale. 

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at STREAM.O.GRACE@GMAIL.COM and send your item to: STREAM OF GRACE, 713 N Milt Phillips, Seminole OK 74868.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: STREAM OF GRACE, 713 N Milt Phillips, Seminole, OK 74868

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.